Privacy Policy

1. Introduction

At Umami Studio, we prioritize the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.

This Privacy Policy applies to all visitors, users, and customers of Umami Studio’s website, accessible at [Your Website URL]. By accessing or using our website, you agree to this Privacy Policy.

2. Information We Collect

2.1 Personal Information:

• Name, email address, phone number, billing address, and shipping address.

• Account information (username, password) if you create an account.

• Communication details when you contact us (emails, chat history).

2.2 Payment Information:

• We use secure third-party payment processors.

• Credit/debit card details, UPI, Net Banking, Wallet Payments.

• We do not store complete payment information on our servers.

2.3 Browsing Data:

• IP address, browser type, device information, and location data.

• Pages visited, referring URL, and interactions on our website.

• Cookies and similar tracking technologies (explained below).

2.4 Cookies and Tracking Technologies:

• We use cookies to enhance your shopping experience.

• Types of cookies used: Essential cookies, Performance cookies, Functional cookies, and Marketing cookies.

• You can control cookies through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

• To process and deliver your orders.

• To provide customer support and respond to your queries.

• To personalize your shopping experience.

• To send you order confirmations, delivery updates, and marketing communications (only if you opt-in).

• To analyze and improve our website performance.

• To detect and prevent fraudulent activities.

4. Data Sharing and Third-Party Services

We may share your information with trusted third-party service providers for the following purposes:

• Payment Processors: For secure transaction processing.

• Shipping Partners: For order delivery (e.g., Bluedart, Delhivery, Xpressbees).

• Marketing Services: For email campaigns (only with your consent).

• Analytics Providers: For website performance analysis (e.g., Google Analytics).

• Customer Support Tools: For seamless customer service.

All third-party providers are contractually obligated to keep your data confidential and secure.

5. Data Security

We implement strict security measures to protect your personal information:

• SSL encryption for data transmission.

• Regular security audits and updates.

• Secure storage on encrypted servers.

• Limited access to personal data by authorized personnel only.

However, no method of transmission over the Internet is entirely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Data Protection Rights

You have the following rights concerning your personal data:

• Access: Request a copy of the data we hold about you.

• Rectification: Correct any inaccuracies in your information.

• Deletion: Request the deletion of your data (subject to legal obligations).

• Restriction: Restrict the processing of your data.

• Portability: Request a copy of your data in a structured format.

• Objection: Object to the processing of your data (including marketing).

• Withdraw Consent: Withdraw your consent for marketing communications at any time.

To exercise your rights, contact us at support@umamistudio.com.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

If you close your account, we will delete your data unless retention is required by law.

8. International Data Transfers

If you are accessing our website from outside India, please note that your information will be transferred to and processed in India.

We ensure that your data is adequately protected, even if processed internationally.

9. Children’s Privacy

Umami Studio does not knowingly collect personal information from children under the age of 13. If we become aware that such data has been collected, we will delete it immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend reviewing their privacy policies.

11. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting a notice on our website. The date of the latest update will be indicated at the top of this policy.

12. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Umami Studio
C-111 Savitri path, basement, near janta store circle
Jaipur, Rajasthan - 302015, India
Phone: +91 6375443865
Email: support@umamistudio.com